Frequently Asked Questions
How can we help you?
Account & Billing
You can pay on our website using PayPal, Visa, Mastercard and Twint.
You can submit your refund request with our support. State your customer and product id. We will handle the rest and contact you.
All of our customers have our 30-day money-back guarantee. After that you still can easily unsubscribe from our service from your dashboard.
Technical Issues
You can register all technical requests with our support.
If you do not get kicked anymore, please check your dashboard to see, if there are any problems with your active payment. Otherwise please contact our suport
It can sometimes happen, that the payment process does not complete successfully or the payment process gets stuck. Do not worry your money is not gone. Try to pay your subscription again. If this does not work, please contact our support.